Frequently Asked Questions

Are you a rescue?

The Shetland Violet is not a rescue. However, we raise money for Sheltie rescues through our store.

Are you affiliated with any rescues?

No, The Shetland Violet is not affiliated with any rescues.

How can I find you on social media?

Our Facebook page can be found at this link.

Do you accept returns?

If you would like to make a return, please contact me within 14 days of receipt, and I'll work with you to make things better. I can be reached at care@violetshonor.com. 

What's your shipping policy?

Items are typically shipped within 3 business days. Due the high cost of shipping internationally, I currently only ship to addresses within the United States. You will receive an email with a tracking number when your order is mailed. 

Have a question that isn't listed here? Send a message to care@violetshonor.com, and we'll respond as soon as possible.